Loyalty
Guests register by phone, collect points and come back.
Lavanta Bistro
Digital card
Your points
1.240
What does it solve?
Who comes how often, which campaign works and where the gift card balance stands are unknown. Loyalty ties registration, points and campaigns to the check and measures returns.
Loyalty offers customer registration with phone verification, a points programme with tiers, welcome, birthday, time-based and item campaigns, segments, gift cards, a customer ledger and an Apple/Google Wallet digital card. Communication by SMS, email and push; selecting the customer, earning and spending points and paying with a gift card in the POS.
What happens on the floor?
What happens on the staff and guest screens, then what you do in the venue panel.
- Guests register by phone from the QR menu or in the POS; KVKK consent and marketing permission are taken separately.
- They earn points on every check; they spend points or pay with a gift card in the POS.
- Welcome, birthday, time-based and item campaigns apply to the check automatically.
- Gift card balance and QR on the phone; the ledger statement is visible.
- The digital card is added to Apple and Google Wallet; tier and points stay current.
What do you do in the panel?
Business panel: pergepos.com/app/…/loyalty
- Earning rules, tiers and campaign conditions in the panel.
- Segments by visit frequency, basket and last visit; win-back campaigns.
- SMS, email and push sends; only to those with marketing permission.
- Customer ledger: open account, collection and statement; corporate customers.
How it works
From setup to the first order, the module's path through a service.
Step 1: The guest registers
Registration with phone verification; the privacy notice and marketing permission are confirmed separately.
Step 2: Points and campaigns apply
The check is tied to the customer; points are earned and the matching campaign applies automatically.
Step 3: Returns are measured
Messages go out by segment; visit frequency and campaign impact are reported.
Which package?
In the Pro package; 2,490 ₺ per branch per month (excl. VAT).
Prices exclude VAT and are per branch; two months free on yearly payment. The current amount is stated in the quote.
Frequently asked questions
Who owns the guest data?
Loyalty data belongs to the business; PergePOS is the data processor. Guests see the privacy notice, give marketing permission separately and can ask to delete their data.
How is the digital card added?
The guest adds it to Apple or Google Wallet from the web page; points and tier update on the card.
What is the customer ledger for?
An open account is kept for corporate customers or regulars; checks are written to the ledger, collection happens by Link or in the POS, and the statement is taken from the panel.
Used together with
This module is most often used with these.
- QR MenuTable-side menu, ordering, waiter call, payment and takeaway; prices and stock synced with the POS.
- Table ReservationsWeb, Google, Instagram and phone reservations; waitlist, prepayment, guest profiles.
- Mobile ReportingSales, product, payment, staff and branch reports on your phone; instant alerts; AI insights.
Let’s set it up together.
Tell us about your venue and what you expect from this module; we'll work out the plan and quote together.